Delivery and Returns
The time frame for your order delivery is divided into two parts:
- Processing time: Order verification, tailoring, final quality check and packaging. All in stock items are sent for dispatch within 24 hours after the order is placed. Custom order times will be indicated on the product page for the item.
- Shipping time: This refers to the time it takes for items to be shipped from me to the destination. UK delivery is normally completed within 2 working days after posting via the Royal Mail. International delivery usually takes about 7–14 business days but can take longer depending on the customs regulations within your particular country. Please note for international orders outside of the EU, you are responsible for any customs and import charges relating to your order.
All items will be sent via tracked mail, please contact me for a tracking number if your item has not arrived within the estimated time period.
If you are not 100% satisfied with your purchase, you can return the item and get a full refund.
You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging.